In the interests of ensuring flight security and safety, all baggage, including carry-on items should be presented to the airline's representatives at registration. Passengers are requested to stay with their baggage at all times, and not to give luggage to others or transport other people's luggage.

Baggage is considered registered when the airline accepts it for transport and assumes responsibility for its safe passage by tagging it. Usually, this baggage is transported in the cargo area of the airplane.

We recommend passengers attach a nametag to each of their baggage items providing their name, address and telephone number.

Passengers can obtain nametags when purchasing a ticket or at the check-in desk at the airport.

By request, a passenger may take one carry-on item aboard free of charge, according to the transportation quota, the weight of which may not exceed 5 kilograms and the combined size in three dimensions must be less than 110 cm. This baggage is referred to as unregistered. The passenger bears full responsibility for such baggage items.

Generally, you can take anything, except substances and objects classified in international practice as "dangerous", a list of which is printed in your ticket.

Weapons and portable radio transmitters are allowed with passengers only if they have a special permit.

Special baggage, for example, musical instruments, can be taken into the cabin or even travel in their "own" seats, provided there is an additional ticket.

There exist certain restrictions as regards weight, size and number of pieces of baggage to be taken on board. The free baggage allowance is 20 kg for Economy Class, 30 kg for the Business Class, and 40 kg for the First Class. On flights to the USA, Canada, Argentina, Brazil and Mexico allowance is defined as two pieces, the size of both (length, width and height) not exceeding 158 cm and the weight of each piece should be no more than 32 kg.

If the weight and size of your baggage exceeds the established norms, it is advisable that you settle all problems connected with its checking beforehand.

Under the established rules, a passenger is allowed to take with him or her one piece of non-checked luggage, but its weight is included into the allowed free carriage norm. The non-checked luggage shall not exceed the established size, i.e. should fit into luggage lockers or under the seat. Since the size of luggage lockers and seats differ in different types of planes you should be prepared to be asked to send it to the baggage compartment.

A passenger may take with him or her over and above the baggage allowed for free carriage: a lady's purse or a document case; printed matter for reading during the flight; baby food and a traveling cradle; an umbrella or a walking-sticky coat or a raincoat; a folding wheelchair and/or a pair of crutches if a passenger needs them.

In case of loss or damage of your baggage or any items missing in it, you need to apply, before leaving the arrival lounge, to the LOST AND FOUND Service of the airline and have the certificate on baggage carriage fault compiled.

A written claim must be lodged with the carrier immediately after the damage has been discovered, but no more than seven days after the baggage had been received.

In the case of loss of baggage a relevant claim is lodged with the carrier within two years from the date of your plane’s arrival to the point of destination.

Under the established rules, a passenger is allowed to take with him or her one piece of non-checked luggage, but its weight is included into the allowed for free carriage norm. The non-checked luggage shall not exceed the established size, i.e. should fit into luggage lockers or under the seat. Since the size of luggage lockers and seats differ in different types of planes you should be prepared to be asked to send it to the baggage compartment.

A passenger may take with him or her over the above the baggage allowed for free carriage:
 - a lady’s purse or a document case;
 - printed matter for reading during the flight;
 - baby food and a traveling cradle;
 - an umbrella or a walking stick;
 - a coat or a raincoat;
 - a folding wheelchair and/or a pair of crutches if a passenger needs them.

The stewards recommend that you place your hand luggage in the following manner:
 - overcoats and soft objects you may put on the shelf above your seat;
 - heavy or big-size items may be put under the seat in front of you;
 - and last but not least, do not leave any luggage at emergency exits or in passage ways.