Pregnant women with the expected delivery date falling within the next four weeks are required to have their doctor's written consent to fly. The medical examination must be registered no less than seven days before the flight.

Doctors advise parents not to take children under seven days of age on the flight.

We offer a number of special services for disabled passengers during boarding and departure from the plane as well as during the flight, including providing a wheelchair. Please note that disabled passengers must inform airline representatives that such services will be needed when booking a flight, no less than 72 hours before departure.

Disabled passengers must also have a certificate stating that they have undergone medical examination. The airline can refuse to render its services to disabled passengers if their physical state presents a danger to the flight's security or creates discomfort for other passengers.

An adult passenger may take one child under two years of age on-board with a 90% discount (without a separate seat). The transportation quota for a child's luggage is 10 kilograms. A passenger can book a separate seat for the child but in this case, he will have to pay the full price of a ticket for children under 12 years of age. For second, third or more children under two years of age traveling with an adult, passengers are required to purchase tickets for children under 12 years of age.

The cost of the ticket for children under 12 is usually 75% of a full fare ticket for adults. Certain conditions apply to discounts on special fares. The ticket includes a seat on-board and free baggage transportation according to the class of service.

Children aged 8-12 may travel alone under the supervision of our crew on international airlines and will be entitled to our child discount fare. Aside from a passport and visa, children are also required to have an application and declaration filled out by their parents for transporting children under 12. Children aged 2-8 travel on a full-fare adult ticket and airline personnel will make a note in the ticket "child requires care". In this case, the airline bears full responsibility for the child from the point of departure to the final destination.

If you decide to take your pet with you on your flight please notify the company's representative when booking a seat or purchasing a ticket and get acquainted with the rules of the country of destination regarding pets.

In order to take a pet on the flight, you must receive a veterinary certificate at a state veterinary clinic as well as an authorization to take your pet abroad.